Privacy Policy

At Signature Living, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our online store, browse our website, contact us, or place an order with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment and transaction-related information
  • Information you provide when contacting our customer support
  • Information you voluntarily provide through forms or other communications
  • Technical information related to your visit, such as IP address, browser type, device information, and website activity, where collected through our website technologies

We only request information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and operate our online store.

2. How We Use Your Information

We may use collected information to:

  • Process, confirm, and fulfill customer orders
  • Arrange shipping and delivery
  • Process payments through our payment service providers
  • Provide customer service and respond to inquiries
  • Communicate with you regarding your orders, purchases, or requests
  • Prevent, detect, and address fraud, security issues, or unauthorized activity
  • Maintain and improve our website, products, and services
  • Comply with applicable legal and regulatory requirements
  • Send promotional or marketing communications where permitted by applicable law and in accordance with your preferences

We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required by applicable law.

3. Payment Information

Payments made through our online store may be processed by third-party payment providers and Shopify's payment services or other payment processors made available at checkout.

Signature Living does not generally have access to or store your complete payment card number. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

4. Sharing of Personal Information

We may share personal information when reasonably necessary to operate our business and provide services to you.

This may include sharing information with:

  • Shopify and service providers that support the operation of our online store
  • Payment processors and financial service providers
  • Shipping, delivery, and fulfillment providers
  • Technology, hosting, security, and customer support providers
  • Professional or legal advisers when necessary
  • Government authorities or law enforcement when required by applicable law

We do not sell your personal information as part of our ordinary business operations.

Where required by applicable law, we will provide you with information about applicable privacy rights and available choices concerning your personal information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve website performance, and provide a better shopping experience.

Some third-party services used by our website may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

6. Third-Party Services and Links

Our website may use third-party services that help us operate our store, process payments, fulfill orders, provide customer support, or maintain website functionality.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites that we do not operate. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

The specific retention period may vary depending on the type of information and applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include requesting access to, correction of, deletion of, or a copy of certain personal information we hold about you.

You may also have rights concerning certain marketing communications or the processing of your personal information.

To make a privacy request, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

10. Children's Privacy

Our website and services are not intended for children who are not legally permitted to use such services under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Signature Living
Email: Support@signatureliving.com
Business Address: 79-08 Cooper Ave, NY, United States
Chat Support: Available 24/7
Business Hours: 24/7
Business Days: Monday–Saturday