Shipping policy

At Signature Living, we understand that receiving your furniture order safely and on time is an important part of your shopping experience. Our goal is to provide a reliable and transparent shipping process so you know what to expect after placing your order.

This Shipping Policy explains our processing times, available shipping options, delivery estimates, and important information regarding your order shipment.

1. Order Processing Time

After your order is successfully placed, our team begins preparing your items for shipment.

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive tracking information through the email address provided during checkout.

Please note that processing time may vary depending on product availability, order volume, and shipping requirements.

2. Shipping Methods & Delivery Times

Signature Living currently offers the following shipping options:

Express Shipping

Delivery Time: 3–5 Business Days

Shipping Cost: $40.00

Free Express Shipping: Available on orders of $3,000.00 and above

Express shipping provides a faster delivery option for customers who would like to receive their furniture orders sooner.

Standard Shipping

Delivery Time: 5–8 Business Days

Shipping Cost: $30.00

Free Standard Shipping: Available on orders of $3,000.00 and above

Standard shipping provides a reliable and cost-effective delivery option for everyday furniture purchases.

3. Shipping Availability

Signature Living ships orders within the United States.

Delivery times may vary depending on:

  • Customer location
  • Product availability
  • Shipping carrier schedules
  • Weather conditions or unexpected delays

We always work to ensure your order reaches you as quickly and safely as possible.

4. Order Tracking

Once your order has been shipped, a tracking number will be provided to the email address associated with your order.

You can use the tracking information to monitor your package delivery progress.

If you do not receive your tracking information within the expected timeframe, please contact our customer support team.

5. Delivery Information

To help ensure successful delivery, customers are responsible for providing accurate shipping information during checkout.

Please carefully review:

  • Full delivery address
  • Contact information
  • Order details

Signature Living is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

6. Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, some delays may occur due to circumstances outside our control, including:

  • Severe weather conditions
  • Carrier delays
  • High shipping demand periods
  • Other unexpected transportation issues

If your order experiences a delay, our customer support team will assist you with available updates.

7. Damaged or Missing Items

We recommend inspecting your order when it arrives.

If your product arrives damaged, defective, or with missing parts, please contact Signature Living as soon as possible and provide:

  • Order number
  • Photos or videos of the issue
  • Description of the problem

Our team will review your request and work toward an appropriate solution.

8. Contact Us

If you have any questions about shipping, delivery, or your order, our customer support team is available to help.

Signature Living

Email: Support@signatureliving.store

Phone: +17184161380

Business Hours: Always Open (24/7)

Business Days: Monday to Saturday

Business Address:
79-08 Cooper Ave
New York, United States

At Signature Living, we are committed to providing a clear, dependable, and customer-friendly shipping experience from checkout to delivery.